steve86697Jun 29, 20213 min readThe Top Six Reasons to Consider Moving to the CloudUntil recently, cloud-based applications have been considered feature-poor and not as reliable as legacy premise solutions. Many have had...
steve86697Jun 29, 20214 min read“Channel Surf” to Enhance Your Customer’s Journeyby Steve Newell Changing trends to the contact center arena is a response to changes in consumer behavior and not solely the result of...