top of page

Search


Why Cloud Faxing is on the Rise
Remember that back in back in 2019, the Centers for Medicare and Medicaid called for ending healthcare’s reliance in faxing - and they...
steve86697
Mar 43 min read
19 views
0 comments


Avaya Refocusing Support Away from SMB Contact Centers
Avaya has announced yet another round of cuts in vital personnel recently, as it continues its pivot away from small and medium contact...
steve86697
Jan 282 min read
53 views
0 comments


The Top Six Reasons to Consider Moving to the Cloud
Until recently, cloud-based applications have been considered feature-poor and not as reliable as legacy premise solutions. Many have had...
steve86697
Jun 29, 20213 min read
21 views
0 comments


“Channel Surf” to Enhance Your Customer’s Journey
by Steve Newell Changing trends to the contact center arena is a response to changes in consumer behavior and not solely the result of...
steve86697
Jun 29, 20214 min read
18 views
0 comments
bottom of page