Contact Center | CloudConsult

CloudConsult - Your Contact Center

Technology Scout

We help you analyze your requirements, share the industry's emerging technologies, and connect you to the perfect solution.

IN / OUT BLENDED

CONTACT CENTERS

Proven blended contact center tools to facilitate:

SALES IN / OUTBOUND

LEAD QUALIFICATION

APPOINTMENT SETTING /

CONFIRMATION

CUSTOMER SURVEY

MASS NOTIFICATION

INBOUND

CONTACT CENTERS

Solutions uniquely suited to the inbound contact center:

CUSTOMER SUPPORT

ANSWERING SERVICE

VIRTUAL RECEPTIONIST

HOSPITAL / HEALTHCARE

911 - EMERGENCY

AUTOMATION

AI & ANALYTICS

Tools that increase efficiency, CSAT scores, and profitability:

AUTOMATION

REPORTS & DASHBOARDS

ANALYTICS & BI TOOLS

BOTs

ARTIFICIAL INTELLIGENCE